All appointments must be cancelled at least 48 hours in advance.
Appointments cancelled with less than 48 hours notice will be charged for 50% of the service booked.
Cancellations within 24 hours of appointment will be charged the full amount.
Late policy: It's Los Angeles and we know traffic can be awful.
We allow up to 10 minutes late for any appointment over 30 minutes in duration. If you are going to be more than 10 minutes late please call the salon directly as it will be the stylists discretion on whether they will be able to complete your service or will need to be rescheduled.
Any appointment more than 20 minutes late will be automatically cancelled and charged with accordance with our cancellation policy.
Due to extremely limited availability of appointments...You are limited to 3 cancellations in a rolling 90 day period.
After your 3rd cancellation you will be required to prepay in full for any services booked until one of your cancellations fall off.
This is to ensure that all guests have the same access to appointments
We appreciate your understanding as we strive to provide you with the best service possible!
Check here if you agree to the terms and conditions: